Shipping, Returns, and Cancellations
Shipping
- Orders are processed within one business day of having been placed
- If an item is on back-order, the rest of your order will be held until all items are ready to ship
- If you have questions regarding your order, contact us at contact@educationinvirtue.com or by phone: (734) 996-4245
Return Policy
We will happily refund any unopened, unused, or defective items that you wish to return within 60 days of purchase.
To make a return, please:
- Email customerservice@openlightmedia.com, with the subject line: Return of Merchandise
- Please include in the email
- order number,
- item(s) being returned,
- reason for return,
- shipping & billing addresses
- Securely pack the items for return with their original packing slip
- Ship to the company address below—Return shipping is not included unless items returned are defective
Ship to:
Openlight Media
Attn: Returns
4101 East Joy Road
Ann Arbor, MI 48105
We will issue you a refund upon receipt.
Cancellation Policy
Orders can be cancelled up to the time that they are packed for shipping, after which point you can return your items for a refund as stated above. If you would like to cancel your order, please try to do this before items are shipped.
To cancel an order, please:
- Email customerservice@openlightmedia.com, with the subject line: Cancel Order
- Please include the order number in the e-mail
